Missing People Website

Are you missing?

Do you think someone is looking for you?

Has Missing People sent you a letter saying someone is looking for you?

You may have received a letter saying someone is looking for you or you may have seen a 'missing' poster of yourself.

At Missing People we have a team who support families of people who have gone missing and we actively try to find missing people. You may be registered as a case with us and your family may be looking for you.

Click here for advice and support for the families of missing people.

It is important that you know we are a confidential organisation and we respect everyone’s right to go missing, and to stay missing, if that is what they want to do. We know that people go missing for many different reasons and that returning home or getting in touch with family is not always an option. For some people, picking up the phone and making contact with family can be the hardest thing to do, especially after weeks, months or even years of being missing.

Whatever your situation, we are here to help.

We'd like you to know that you can contact us in complete confidence. You may not want to be in direct contact with your family or for them to know where you are. We understand this. However, you may like us to pass a 'safe and well' message to your family on your behalf. Or maybe you just want to talk your situation through with us.

Ring our confidential Message Home service on Freefone 0800 700 740 or email on messagehome@missingpeople.org.uk.

The Services of Missing People are confidential and the Services team cannot see your phone, mobile number or email address.  If we did think you or someone else was at risk of serious harm, we may need to let someone else know - but we'd always try to work with you first to get the help you want.  We cannot guarantee a confidential service under circumstances where our policy or the law dictates a breach of confidentiality, for example in the case of terrorism, legal compulsion, or where we judge there to be a high risk of active suicide or serious risk of harm to you or another and you have given identifying details in your call, email or text.  We may need to pass your information on to another party.

If you are worried about confidentiality, you may wish to remain anonymous and may not want to give us identifying information such as your surname, home address and phone number until you have agreed how we can help you.

Due to limited resources we are only able to respond to emails and SMS received in English. However, if you can contact us by phone we have the facility to offer support via a confidential third party organisation in other languages.

For more information on our confidentiality policy please email: services@missingpeople.org.uk

For the purposes of training and monitoring service quality, calls to our services may be listened in to by additional members of staff or volunteers. All of the charity’s staff and volunteers are bound by our confidentiality policy. Calls and texts to all our services cannot be traced by Missing People and calls are not recorded.