116 000 - our free 24/7 helpline

116 000 is the number to call for advice, support and options if you, or someone you love, goes missing or runs away - it’s free, 24 hour and confidential.

We provide around the clock emotional support for the duration of a disappearance. To access this support, please contact us.
 
You can text us even if you have no credit left on your mobile phone.
 
Our caring and highly trained staff and volunteers will discuss your options and try to get you the support you need. If you’re worried about the safety of a missing person, we would encourage you to contact the police as a first point of call. 

These pages contain details of further services we provide to families and friends of missing people.
 

Want to talk?

We are free, confidential and available 24/7.

Call or text 116 000

Email 116000@missingpeople.org.uk.   

You can text us even if you have no credit left on your mobile phone.

Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Please see our Confidentiality Policy.

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116 000 is the number to call, text or email for advice, support and options if you, or someone you love, goes missing or runs away - it’s free, 24 hour and confidential.  We provide around the clock emotional support for the duration of a disappearance.  

Please note we can only publicise those missing in UK/British nationals missing overseas

Our caring and highly trained staff and volunteers will discuss your options and try to get you the support you need. If you’re worried about the safety of a missing person, we would encourage you to contact the police as a first point of call. 

We have access to the Language Line interpretation service to facilitate contact with non-English speakers.

Our How we can help you pages contain plenty of help and advice.

Watch the 116 000 film:

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