Contact us

Missing People is an independent charity, funded by donations. We have a small team of staff and volunteers able to answer media enquiries. We will try to get back to you as quickly as possible, even if we are unable to help.

Please read the information below before contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. or calling 020 8392 4511. Please consider emailing in the first instance as all requests must be sent via email before we can respond to them. For urgent enquiries, call 07872 600 178 out-of-hours. Non-urgent enquiries to the out-of-hours phone will be dealt with in office hours. 

Contacting families of missing people

If you would like to speak to a family member of someone who is missing, please get in touch with their local police force press office. 

Images of missing people

If you would like to use a photo of a missing person that currently appears on our website, please contact us on the details above with the name and reference number of the person, as well as a brief description of the article it will accompany.

We politely request that you feature the contact details we will provide to you, alongside images.

Spokesperson/expert commentary and interview requests

To request an interview with a spokesperson from Missing People, please send a summary of your request to the details above. Missing People has an ISDN line available for interviews.

While Missing People spokespeople cannot comment on the specifics of any case due to the confidential nature of the charity’s work, we can provide an insight into the experience of those who go missing and the impact on families left behind, as well as the work the charity does to help.

For details of our key spokespeople, please click here.


For statistics on the issue of ‘missing people’ as a whole, please see our statistics page. For requests relating to police statistics on the issue, you will need to contact National Crime Agency. You can find the most up to date National Crime Agency statistics on their website. Consulting this report is a useful starting point for many statistics and it is likely to be where we refer you to if you contact us for statistics relating to missing people.

Generic images and case studies

Missing People has a range of copyrighted images, posed by models that visually represent the issue. We also have a handful of case studies which represent the wide variety of young runaways, missing adults and families left behind who we support every day.

Information relating to a specific case

If you’d like to know more about a specific case, please type the person’s name into the search box on our Help Us Find page. All the information that we are at liberty to publicise will be found in the online appeal. If you require an update about the investigation, we would recommend you contact the police force responsible.


If you are looking for help with researching a documentary we can happily put you in touch with one of a number of experts on the issue. Our Policy and Research team may be able to assist you with statistics and wider research, while our Services team could you give you a broader introduction to the charity and an insight into the families and vulnerable missing adults and children we support.

As ours is a small national charity and we field many media requests and requests from TV development teams, our policy is to ask for a donation of £100 for an hour of our staff’s time. Otherwise, we can arrange a 10-15 minute call between you and one of our staff for a briefer education on the subject. Email This email address is being protected from spambots. You need JavaScript enabled to view it. with a brief description of your idea, and the kind of meeting you would like to set up.


If you have an idea that would help to support the charity, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with a brief description of the project and how you believe it would benefit Missing People.

Contact Us