What the charity can do for you

We know this can be a difficult, uncertain and traumatic time.

If someone you know is missing, Missing People is here to support you for as long as it takes.

We have been supporting the families and friends of missing people for more than 20 years. Many of these families have told us that it is difficult to find someone to talk to who understands, and that often people are shocked or don’t know what to say when they tell them that a loved one is missing.

It can feel like other people seem to stop caring after some time has passed. Missing People will never stop caring. We are here to remember your loved one and to hold your hand for as long as the journey takes.

Call, text or email 116 000

Missing People's helpline is free, and availble 24/7. If a friend or relative has gone missing and you need support and advice call or text 116 000 or email 116000@missingpeople.org.uk.

Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Please see our Confidentiality Policy.


We recognise that many people are affected when someone goes missing, and we support both the families and friends of missing people. Where the word ‘family’ is used on this website or at any time to describe the charity’s services, this also includes friends and loved ones.


All our services are accessible via one number: 116 000.  It’s free, conf...

Getting involved with our work, by raising awareness and/or fundraising for us, ...

When someone is missing and considered vulnerable, our publicity appeals can hel...

  If you think a loved one is missing First Steps   Working ...

The Family Connect Forum is a place for you to meet other families and friends o...

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