Volunteer with Missing People


“I would tell anyone thinking about volunteering for Missing People that it is the most rewarding thing I have ever done. You really feel like you are making a difference. The training, support and  encouragement the charity offers all their volunteers is brilliant. I cannot speak highly enough about this amazing charity!”

Current Opportunities

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Telephone: 020 8392 4590
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Post: Missing People Volunteering, Roebuck House, 284 Upper Richmond Road West, London SW14 7JE


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Helpline Volunteer - Phone Support

What you'd be doing 

You'd be offering emotional and practical support over the phone to children, young people and adults who are affected by 'missing'. This could include the loved ones of a missing person, someone thinking of leaving home, or someone who is missing. 

Qualities/Experience/Skills needed

  • No prior helpline experience required
  • Good communication, empathetic and non-judgemental
  • Comfortable using computers
  • Interest in learning more about the issue of 'missing' and passionate about supporting vulnerable people
  • This role is available for volunteers aged 18+

What this role can offer you

  • A rewarding, humbling and unique volunteering experience where you can make a real difference
  • Utilise your existing skills, or learn new ones, in communication and supporting vulnerable people
  • Training, support and travel expenses will be provided throughout your role

Location and availability

  • Central office in south west London - SW14 7JE
  • This would be a weekly commitment of one shift per week at either 10:00 - 14:00, 14:00 - 18:00 or 18:00 - 22:00, Monday to Sunday depending on your availability 
  • We ask for volunteers to commit to all of the training sessions in order to carry out the role (training dates will be sent to you after you've applied)
  • We ideally need volunteers to commit to this role for at least 12 months 

Apply here to become a Helpline Volunteer!

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