Partner organisations & professionals

Supporting missing people and those left behind

Missing People supports a number of organisations in the search for vulnerable people who have been reported missing.

If your job involves working with people who may go missing or who are missing, or the families they leave behind, you will find out more about our services that are available to you in this section, along with other relevant information.

Family Guidance

If you feel it is appropriate, please direct families of missing people to our family guidance sheets which offer advice and information about what to do when a family member goes missing.

Missing People and St Giles Trust SOS have been jointly funded by the Home Office to deliver a project which scopes and tests new ways of working with young people who are criminally exploited to become drug mules. This project will test a Missing People-led pilot of an intervention – called SafeCall.

SafeCall is a scheduled telephone call to children who are referred to us by professionals working with them. They will be offered a non-judgemental, safe space to talk about their experiences in confidence. We will reassure them that there is a way out, support them to explore their choices, and help them formulate a safety plan.

The SafeCall service will also reach out to the child’s parent or carer, offering them a chance to debrief, access emotional support and be guided on how to keep their family safe in the future. 

If you would like to refer someone into SafeCall please use the forms shown. If you require further information, please email This email address is being protected from spambots. You need JavaScript enabled to view it.

Please click here to download more information. 


Safe Call Referral Form

PLEASE NOTE: This service is available from 6th November 2017 from 9am - 5pm.

  • Are you supporting a young person who has been away from home or care?
  • Are they caught up in a gang or going country?
  • Do they have a family member or carer who is worried about their loved one being involved with a gang and could benefit from our support?

We will listen to them and offer you support. Not judge you or tell you what to do. It's their call.
SafeCall is confidential. 9am - 5pm. 
Please enter your contact details below and we will be in contact shortly. 
If you would like to speak to someone urgently, please contact Missing People's free, 24/7 confidential helpline by call/text 116 000 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Referrer Details

Name of Referring Agency(*)
Please enter the name of referring agency

Referrer's Name(*)
Please enter the referrer's name

Referrer'sTelephone / Mobile Numbers
Please enter the referrer'stelephone / mobile numbers

Referrer's Email Address(*)
Please enter the referrer's email address

Safe Call Service User

Please enter the forename

Please enter the surname

Date of Birth dd/mm/yyyy(*)
Please enter the date of birth dd/mm/yyyy

Please select a gender

Please enter the address

Phone / Mobile
Please enter the phone / mobile

Local Authority Area(*)
Please enter the local authority area

Legal Status(*)
Please select a legal status

Involvement in Youth Justice (in the last 12 months)
Please enter the involvement in youth justice (in the last 12 months)

Has the young person...

been reported missing to the police?
Please enter the been reported missing to the police?

been away from home without being reported to police?
Please enter the been away from home without being reported to police?

Summary of Concerns(*)
Please enter the summary of concerns

Invalid Input

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