How Missing People can help

A lifeline when someone disappears

If someone you know is missing, we're here for you, as long as it takes.

We know that it can be difficult for families with missing loved ones to find someone to talk to who understands their unique experience. Sometimes it can feel like other people seem to stop caring or don't know what to say. We will never stop caring.

Our caring and highly trained team can offer you and your family a range of free, confidential and non-judgemental support.


Call, text or email 116 000

Missing People's helpline is free, and availble 24/7. If a friend or relative has gone missing and you need support and advice call or text 116 000 or email

Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Please see our Confidentiality Policy.


We recognise that many people are affected when someone goes missing, and we support both the families and friends of missing people. Where the word ‘family’ is used on this website or at any time to describe the charity’s services, this also includes friends and loved ones.



Together to Remember

Together to Remember is an annual event, bringing people together to remember their missing loved ones. This year we are inviting families and friends to join the staff and volunteers at Missing People to mark this day with a walk to our Memory Tree in Palewell Park, East Sheen on 14th September. 

Those attending the event will will be able to tie a message on the tree in tribute. If you are unable to make the event you can:

download and print this leaf and return it to us at Missing People, Roebuck House, 284 Upper Richmond Road West, London, SW14 7JE

or This email address is being protected from spambots. You need JavaScript enabled to view it.and we will fill in a leaf on your behalf.

You will also be able to join us on the walk to the Memory Tree through our Facebook page by watching our Facebook Live video on 14th September.


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