How Missing People can help

A lifeline when someone disappears

If someone you know is missing, we're here for you, as long as it takes.

We know that it can be difficult for families with missing loved ones to find someone to talk to who understands their unique experience. Sometimes it can feel like other people seem to stop caring or don't know what to say. We will never stop caring.

Our caring and highly trained team can offer you and your family a range of free, confidential and non-judgemental support.


Call, text or email 116 000

Missing People's helpline is free, and availble 24/7. If a friend or relative has gone missing and you need support and advice call or text 116 000 or email

Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Please see our Confidentiality Policy.


We recognise that many people are affected when someone goes missing, and we support both the families and friends of missing people. Where the word ‘family’ is used on this website or at any time to describe the charity’s services, this also includes friends and loved ones.


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Annual family and friends day

Missing People holds an annual event for family and friends with a missing loved one. The day is a chance to listen to and share personal experiences with one another and to give and receive support in a safe and protective space. 

We aim to create an informal, calm and relaxed atmosphere with as many opportunities as possible for you to meet others and share your stories, thoughts, and experiences, as much or as little as you want. There are workshops throughout the day for you to attend and the chance to just connect with others who might have an understanding of your experience. 

Please check this page regularly for updates of upcoming events or email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will make sure you're informed of the next Family and Friends day.

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