All of our services are accessible via one number: 116 000
Call or text 116 000. You should be able to call or text us even if you have no credit on your phone
Calling from outside the UK? You can contact us on +44 208 3924545
Write to us at Freepost Missing People. This is the only address you need and you do not need a stamp.
It’s free, confidential and you can call it anytime night or day, we’re available 24 hours a day.
Our phones are answered by staff and volunteers who are highly trained and specialise in supporting the families and loved ones of missing adults and children. There is always at least one supervisor available to assist at any time and we have access to an interpretation service to facilitate contact with non-English speakers. Our team will listen and understand your unique situation. They have the expertise to help you through a difficult time and to talk to you about practical issues you may face, for example with legal or financial barriers when a loved one is missing.
We’re here so you have someone to turn to, whenever you need. It might take just one call or you might need to call us many times. However long it takes for your loved one to return, we will be there for you, every step of the way.