How Missing People can help

A lifeline when someone disappears

If someone you know is missing, we're here for you, as long as it takes.

We know that it can be difficult for families with missing loved ones to find someone to talk to who understands their unique experience. Sometimes it can feel like other people seem to stop caring or don't know what to say. We will never stop caring.

Our caring and highly trained team can offer you and your family a range of free, confidential and non-judgemental support.

 

Call, text or email 116 000

Missing People's helpline is free, and availble 24/7. If a friend or relative has gone missing and you need support and advice call or text 116 000 or email 116000@missingpeople.org.uk.

Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Please see our Confidentiality Policy.

Notes

We recognise that many people are affected when someone goes missing, and we support both the families and friends of missing people. Where the word ‘family’ is used on this website or at any time to describe the charity’s services, this also includes friends and loved ones.

 

Article Index

New legislation, called the Guardianship (Missing Person's) Act 2017, was passed which means that families can become formal guardian's of their missing person's affairs. 

Download Guidance on applying for guardianship

We have also compiled guidance explaining and detailing other ways you might go about managing your missing loved ones affairs during this time.

Download 'Dealing with a missing person's affairs: Mortgages'.

Download 'Dealing with a missing person's affairs: Joint Mortgages'.

Download 'Dealing with a missing person's affairs: Life Insurance'.

Download 'Dealing with a missing person's affairs: Banking'.

Download 'Dealing with a missing person's affairs: Benefits'.

In some situations your local MP could be a source of help and advice.

Download our Guidance Sheet on 'How your MP could help'.

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