What we can do to help you?

We will listen, understand and support you.

We are here so you have someone to turn to, whenever you need. It might take just one call or you may need to call us many times. However long it takes, we are there for you every step of the way.

 

Want to talk?

We are free, confidential and available 24/7.

Call or text 116 000

Email 116000@missingpeople.org.uk.   

You can text us even if you have no credit left on your mobile phone.

Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Please see our Confidentiality Policy.

Exit quickly

Click here to exit quickly.

You might not be ready, want or be able to return home at this time, but still want family or loved ones to know you’re okay. You could be scared of how they might react or be worried about a difficult situation you left behind.

It can be very hard to make that first contact or find the words you want to say to someone, for a range of personal and individual reasons. That is why we have developed our Message Home service.

Remember, we won’t disclose your location if you don’t want us to.

Simply talk to us and provide us with information that will help prove your identity to the person we are passing the message on to, such as your date of birth or any memorable information. We will then get in touch with your family and ask if they’re willing to receive a message from you.

After, they will also be given the opportunity to pass a message back to you and we will check with you first to make sure you are willing to receive the message.

We will never pass on abusive, harmful , threatening or upsetting messages between family members or messages regarding legal or financial matters.

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You can also download our guidance sheets...