What we can do to help you?

We will listen, understand and support you.

We are here so you have someone to turn to, whenever you need. It might take just one call or you may need to call us many times. However long it takes, we are there for you every step of the way.


Want to talk?

We are free, confidential and available 24/7.

Call or text 116 000

Email 116000@missingpeople.org.uk.   

You can text us even if you have no credit left on your mobile phone.

Confidentiality policy

Missing People is a confidential service and we cannot trace your calls. Please see our Confidentiality Policy.

Exit quickly

Click here to exit quickly.

 If you're unsure whether or not you've been reported missing, get in touch with us by calling or texting 116 000. We can help you to find out and resolve it.

What if I want people to stop looking?

At Missing People we respect your right to go, and to stay missing, if that’s what you decide to do. What is important to us is that you know that we’re here for you whatever difficulties you’re facing and no matter what you decide to do.

The police will only close their investigation once they have made sure that you are safe and not at risk of harm by completing something called a ‘Safe and Well Check’ with you. This ‘check’ doesn’t have to be completed at the place you went missing from. Talk to us and we can explain the processes of this ‘check’ in more detail.

Another way we can help through this process is by setting up a ‘three way call’ with a police station so we can support you as you get answers to any questions or concerns you have about dealing with them. Remember this call will be free  from mobiles (even if you have no credit), landlines or a phone box, and the number you are calling from won’t be displayed to us or the Police. You could also use our 'Message Home Service', if you want to get a message to someone but aren't ready to talk in person.

Once the police have closed their case, our publicity will automatically stop and anyone displaying a poster will be asked to take it down immediately. If you want to talk to us about this because you have seen yourself on one of our appeals, then get in touch. We can talk you through how this works and we won’t expect you to tell us who or where you are.

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