I've lost touch with someone

and am not sure what to do

Perhaps you’ve lost touch with someone you care about and are worried about them, or are wondering where they are or what happened to them.

There are lots of reasons why you might no longer be in contact like family issues, an argument, or someone simply moved away and you’ve lost track of where they are.

We've compiled information which might be useful to you if you're trying to find someone you've lost touch with.

If you need to talk anything through, you can call or text our free helpline 116 000 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. We're here 24 hours a day. 

Please note: A disappearance should be reported to the police immediately if the person’s safety is believed to be compromised. Call 999 if you believe someone is at risk or in danger or harm.

The Salvation Army

Family Tracing Service, searches for immediate family members for the purpose of reconciliation. It operates in more than 100 countries around the world.


The British Red Cross

International family tracing and message service is aimed at restoring and maintaining family links between close relatives separated as a result of armed conflict, natural or other disasters, or where special Red Cross assistance is required.


Overseas Section, General Register Office

The Overseas section holds records of the births, marriages and deaths of British citizens overseas that have been registered with the British registering authorities, e.g. British Consuls, High Commissions, HM Forces, Civil Aviation Authority and The Registrar General of Shipping and Seamen.

The International Social Services

For relatives of people missing overseas have contacts with similar organisations in other countries. They also deal with adopted children seeking contact with birth parents and vice versa. Tracing is available as part of ISS work in complex family cases only.


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