SafeCall is a scheduled telephone call to children who are referred to us by professionals working with them. They will be offered a non-judgemental, safe space to talk about their experiences in confidence. We will reassure them that there is a way out, support them to explore their choices, and help them formulate a safety plan.

The SafeCall service will also reach out to the child’s parent or carer, offering them a chance to debrief, access emotional support and be guided on how to keep their family safe in the future. 

If you would like to refer someone into SafeCall please use the forms shown. If you require further information, This email address is being protected from spambots. You need JavaScript enabled to view it.

SafeCall resources are available to dowload for:

Are you worried that your child is experiencing criminal exploitation? Our specialist team can listen and offer support on gang affiliation. Call 0208 392 5710 between 9am and 5pm, or complete a referral form below.

To speak to someone out of hours, please contact our confidential 24/7 helpline on 116 000 - free to call or text.

We know that the COVID-19 pandemic has been a worrying time for families, especially those who think or know that their child is involved in County Lines, where criminals groom and exploit children to transport and sell drugs in areas away from home. Lockdown measures due to the pandemic may have meant that your child was not leaving home, or going missing as often as before. This may have felt like a relief, like you were able to breathe again. Now that lockdown is easing in most areas, you may be facing new fears such as how to keep your child safe in the coming months.

Download our guidance for families on staying safe during COVID-19.

Download our large print guidance for families on staying safe during COVID-19.

SafeCall Referral

For a call back, please enter your details below so that a member of the SafeCall team can get in touch.
Please enter the please enter your first name
Please enter the please enter your surname
Please enter the phone number
Please select a i am
Invalid Input

Contact Us