SafeCall is a scheduled telephone call to children who are referred to us by professionals working with them. They will be offered a non-judgemental, safe space to talk about their experiences in confidence. We will reassure them that there is a way out, support them to explore their choices, and help them formulate a safety plan.

The SafeCall service will also reach out to the child’s parent or carer, offering them a chance to debrief, access emotional support and be guided on how to keep their family safe in the future. 

If you would like to refer someone into SafeCall please use the forms shown. If you require further information, This email address is being protected from spambots. You need JavaScript enabled to view it.

SafeCall resources are available to dowload for:

Are you being used by adults to sell drugs or move money? Are you worried that you might not be safe, or are you looking for a way out?

Our specialist team can listen to your situation, offer advice and help you to be safe. We'll never judge you or tell you what to do. Call us now on 020 8392 5710 between 9am and 5pm Monday - Friday. If you need help outside of those hours, our 24/7 team is available on 116 000. Or, fill out the form below and someone will call you back.

We know that the COVID-19 lockdown has been a strange time for young people, especially if you, or someone you know might be involved in County Lines, which is when young people are asked to look after, transport or sell drugs outside of their local area. Lockdown measures have now been lifted in most places. This might mean you feel pressure to go back to what you were doing before.  And you might be worried about COVID-19, and what would happen if you caught it or brought it home. 

Download our guidance on staying safe during COVID-19.

SafeCall Referral

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