Families of Missing People in Wales

How to stay safe during COVID-19 & support available if you are worried about someone leaving home.

We know that this year has seen many changes in Government Guidance around how we should stay safe during the COVID-19 outbreak. With recent news of lockdown being lifted, we understand that it is still a worrying time if your loved one is missing.

We want to help you and your family members to keep safe should they be thinking about leaving home, and let you know how to get in touch with us if you need to talk. If you have a loved one away from home and you’re worried about them we have advice available for them here.

We’ve put together the following tips in case they’re helpful in these difficult times.

We understand that at this time, you may have some additional worries about your loved one who is missing from home, or if you’re worried about someone leaving home being at additional risk.

  • Having someone currently missing can lead to feelings of increased isolation and worry. Missing People are running a weekly online social group to help support you with these feelings at this time. Meetings are held on Zoom on Wednesdays from 19.30-20.30. To register your interest, please email support@missingpeople.com. If you would prefer confidential, one to one support, please contact our helpline. We’re available 9am-11pm and completely free to contact by phone (116 000), text (116 000), or email 116000@missingpeople.org.uk. You can remain anonymous when you talk to us, if you want to.
  • Many of us will be feeling anxious about the current situation, including people in your family and peer groups, and this may be affecting their mental health. Talk to them about COVID-19, make sure that they understand the social distancing guidelines, and talk through any new expectations on you all. Keep in mind that this is a particularly difficult time for those with pre-existing mental health conditions or additional needs. Changes to routine, being allowed outside, and seeing friends are difficult for everyone, but might be even more so for them.
  • Share the details for our free and confidential helpline with anyone who you may be concerned about, and if you feel like they may want to leave home or be at risk of going missing.


Sign up to be a Digital Search Hero

We have launched a regular email so that you can be aware of new missing person appeals and share them far and wide! We are also calling on all Heroes to be the eyes and ears for Missing People on the ground. Your sighting of a missing person could make a difference in a crucial time.