Police referral services

If you are handling a missing person investigation, we have a range of services that can help.

Services overview

We can circulate covert briefings to help find a missing person 48 hours after their disappearance. After seven days, we can tailor-make a publicity appeal for a missing person, providing targeted local or national publicity which reaches out to the public for information. We can launch an immediate appeal if a missing person’s life is in danger.

We are able to offer family and friends of a missing person free and confidential emotional support via phone, text or email, telephone counselling, peer network support, and an allocated Family Support Worker.

TextSafe® is a way for us to reach out to a vulnerable missing child or adult and let them know that our confidential helpline services are available to them. We can send a TextSafe® as soon as someone has gone missing.

If you are worried that your child, or a child in your care, is being criminally or sexually exploited, our SafeCall service can support in a number of ways.

Sign up to be a Digital Search Hero

We have launched a new email communication so that you can be aware of new missing person appeals and share them far and wide! We are also calling on all Heroes to be the eyes and ears for Missing People on the ground. Your sighting of a missing person could make a difference in a crucial time.