Talk to us - Online Chat

Need to talk? Our Helpline advisors are online every day between 2:30 and 9:30pm to chat to instantly.

Between those times, you can click on the box at the bottom of this page to start a live chat. It’s confidential and anonymous, just like the rest of our Helpline.

This chat service is aimed at people who are away from home or thinking of going missing. If you are a family member or friend of a missing person, you can call, text or email our Family Support service.

If you’re under 18, head over to our Runaway Helpline where you can find information and resources to help you, as well as access our Online Chat service for young people.