Missing People and c2c Rail Partnership

The partnership

Missing People would like to thank c2c Rail for their support as a new partnership between the charity and rail line embark on a journey of prevention and support for all passengers in crisis using the rail network.

This partnership sees c2c Rail join Missing People’s Safeguarding Briefing Network (SBN), a network of organisations that Missing People can send missing person briefings to when there is intelligence suggesting that staff there may come into contact with the person.

With 26 stations across its 45-mile route, London to South Essex rail network c2c Rail sees millions of passengers each year, so joining the charity’s network increases the chance of finding missing people moving through the operator’s local areas.

Head of Revenue Protection and Security at c2c Rail, Iain Palmer, said,

“I’m really proud to see this partnership go live; c2c is uniquely positioned to help search for missing people who may come into contact with our teams and provide help before situations escalate. With our colleagues working across stations and trains across east London and Essex, we cover a huge area so we can extend the impact of Missing People’s reach, giving hope and support in helping finding missing individuals.”

Jo Youle, CEO for the charity Missing People said,

“We are delighted to announce this important new partnership with c2c rail who are part of our journey to encourage people in crisis to get help before disappearing. We know that when people are at their most vulnerable, they may think of going missing. We hope that we can reach them before they go and provide the support to keep them safe”.

The message

The message printed across the ticket machine, booking app and wifi access page will read:

If you feel like disappearing or know someone who has gone missing, find Missing People for support. Call the free helpline on 116 000 which is confidential and non-judgemental