Media enquiries

Common queries

  • Contacting families

    If you would like to speak to a family member of someone who is missing, we recommend contacting the local police force press office in the first instance. If they cannot help, do get in touch. However we cannot guarantee that we will be able to help as we are a very small team, and we aren’t always in contact with families. The more notice we have, the more likely it is that we’ll be able to help.

  • Images of missing people

    If you would like to use a photo of a missing person that currently appears on our website, please contact us with the name and reference number of the missing person, as well as a brief description of the article it will accompany. It is best practice to inform police and families before publishing any appeals. We try to help gain these permissions if we can, however this isn’t always possible due to limited capacity within the team.

  • Spokespeople interviews

    To request an interview with a spokesperson from Missing People, please send a summary of your request using the form below.

    While our spokespeople cannot comment on the specifics of any individual case, we can provide an insight into the experience of those who go missing and the impact on families left behind, as well as the work the charity does to help. Please note that our pool of spokespeople is relatively small and in very regular demand for interviews, so the more notice you are able to give us, the more likely that we’ll be able to secure a spokesperson for your request.

    You can find more information about our spokespeople here.

  • Statistics

    For statistics on the issue of ‘missing people’ as a whole, please see our statistics page.

    For requests relating to regional police statistics on the issue, you will need to contact National Crime Agency. You can find the most up to date National Crime Agency statistics on their website. 

  • Information about a missing person

    If you’d like to know more about a specific case, please type their name into the search bar of the appeal gallery.

    All of the information that we are at liberty to publicise will be found in the online appeal. If you require an update about the investigation, we recommend you contact the police force responsible.

  • Documentaries

    If you’re looking for help with researching a documentary, we may be able to put you in touch with one of a number of experts on the issue. Areas we can help; statistics, wider research between ‘missing’ and other issues and insights into experiences of missing people and their families.

    As we are a small charity and field a high volume of media requests, our policy is to ask for a donation of £100 for an hour of our staff’s time. Otherwise, we can arrange a 10-15 minute call between you and one of our staff for a briefer education on the subject. Contact us with a brief description of your idea, whether it is commissioned, and the kind of meeting you would like to set up.

  • Generic images and case studies

    Missing People has a limited range of copyrighted images, posed by models that visually represent the issue. We also have anonymised case studies which represent the wide variety of young runaways, missing adults and families left behind who we support every day, that we are happy to share with appropriate attribution.

  • Artists and playwrights

    If you have an idea that would help to support the charity, please get in touch with a brief description of the project and how you believe it would benefit Missing People.

  • Students

    We do our best to respond to requests coming from school or university students, however this is not always possible. Unfortunately, we’re not able to offer students interviews with spokespeople or family members. Where we are unable to help with a request due to available resource, we will do our best to direct you to relevant information or content online.

If your question has not been answered above, please submit your details below and a member of the team will respond as soon as possible.

For out of hours enquiries, please use the form below, email or call 020 8392 4511 if you query is urgent. We cannot guarantee that we can help outside of office hours.

  • Your details

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