Help
Whoever you are, we provide support and guidance around exploitation and county lines.
SafeCall is a free, confidential and anonymous helpline and support service for young people and family members that are affected by missing, county lines and criminal exploitation.
The service also provides confidential support and advice for professionals in relation to their work with an exploited young person or family.
The service is open 9am to 11pm; 7 days a week.
Follow the links below or contact us on 116 000 to find out how we can support you.
Whoever you are, we provide support and guidance around exploitation and county lines.
Worried and not sure who to talk to? SafeCall is a safe space, we do not judge you, or tell you what to do, we can listen to you, offer advice, and help you be safe.
Are you worried that a child in your care has been caught up in exploitation? It’s hard when you think that your child isn’t safe. SafeCall is here for you. Our team can offer practical and emotional support.
Are you working with a young person, family member or carer affected by missing or criminal exploitation? SafeCall can support you and the young people and families who you work with.
Criminal Exploitation: Being forced, threatened and/or blackmailed into criminal activity for someone else. This includes drug dealing, carrying weapons, stealing or using a person’s bank account to transfer money gained from drug dealing.
County Lines: A specific form of criminal exploitation set up by gangs and organised crime groups to transport and sell drugs from one area to another. This could be over short distances in your own neighbourhood or hundreds of miles across the country.
The 2018 Home Office Serious Crime Strategy states the NPCC definition of a County Line is a term used to describe gangs and organised criminal networks involved in exporting illegal drugs into one or more importing areas [within the UK], using dedicated mobile phone lines or other form of “deal line”. They are likely to exploit children and vulnerable adults to move [and store] the drugs and money and they will often use coercion, intimidation, violence and weapons.
Gangs will use a number of ways to build a relationship with a child and to build trust between them. This is called ‘grooming’. Things can turn dangerous very quickly, when they start demanding the young person does things for them. This could include selling drugs to work off a ‘debt’. This is often coupled with threats, intimidation and violence to force the young person in to doing what they want.
The risks associated with exploitation can include physical and emotional harm, violence, sexual abuse and exposure to situations that can leave young people extremely traumatized. Gangs might also threaten to hurt the young person’s family or to tell their family about some of the ‘favours’ they’ve already done for the gang. This is to increase the fear the young person feels.
Gangs will often convince children that they are in debt to them through a practice known as ‘debt bondage’.
This could be:
This is not an exhaustive list, but these are some of the most important indicators to show that something might not be right for your child. You may also have a ‘gut feeling’ that something isn’t right. It’s important not to ignore this, and to speak to someone about your concerns.
We have launched a regular email so that you can be aware of new missing person appeals and share them far and wide! We are also calling on all Heroes to be the eyes and ears for Missing People on the ground. Your sighting of a missing person could make a difference in a crucial time.