Criteria to apply for Lost Contact tracing

Who can we help?

In order for us to consider taking on a Lost Contact application, you would need to meet the following criteria:

  • You know the full name and date of birth of the missing person
  • Both you and the missing person are aged over 18.
  • You are a direct relative of the missing person (this does include step and foster parents/siblings)
  • The missing person was in touch with you within the last 20 years
  • You have been out of touch for at least 6 months
  • Before losing touch, you had a substantial relationship with the missing person
  • The missing person was last known to be in the UK
  • You are happy to talk in confidence and without judgement, about why the contact ended
  • You want to reconnect with your family member and re-build your relationship

When can’t we help?

There are a few circumstances where we categorically cannot take on a request, such as:

  • You are a spouse or ex partner of the missing person
  • The missing person is not in the UK
  • The missing person or you are under age 18
  • The missing person will not remember you
  • You have never met the missing person
  • You want to find them to arrange a will or other legal process
  • There is a legal reason you cannot be in contact


If you feel you meet the criteria above, you are welcome to submit an application. We will then take you through the process, which you can read more about here.

Apply for Lost Contact tracing