Individual Giving Team Volunteer

Every year, 160,000 children and adults go missing in the UK, impacting over a million people.

Missing People is the only UK charity dedicated to supporting missing people, and their loved ones.

Our mission is simple but vital: to be a lifeline when someone disappears.

As a Volunteer in our Individual Giving Team, you’ll help us build warm, meaningful relationships with our supporters—people whose generosity makes our work possible. Your contribution will ensure donors feel valued, informed, and connected to the impact they create.

What you’ll be doing

You’ll support the team with a range of tasks that help keep our supporter care running smoothly. This may include:

• Sending thank-you emails and texts using our templates and guidance
• Gathering up-to-date impact statistics from across the charity to share with supporters
• Helping maintain a clean and accurate database by tidying and editing supporter information
• Printing and posting Thank-you letters

For this task, you’ll need access to a printer, or you can visit our South West London office once a month. Travel and/or printing expenses are covered.

“Missing People has never given up on Lee, or my family. Often people can’t find the right words to talk to us about our loss, so knowing that Missing People understands the pain has been a lifeline.”

Peter, Family Member

Who we’re looking for

You don’t need fundraising experience – just enthusiasm, reliability, and a willingness to learn.

We’d love to hear from you if you have:

• Strong attention to detail
• Good written communication skills
• Confidence working with spreadsheets and basic data tasks
• An organised and methodical approach
• A collaborative attitude and willingness to ask questions when needed
• Comfort working remotely using video calls, instant messaging and email

What You’ll Gain

• Experience in charity fundraising, supporter care and data management
• Opportunities to develop communication and administrative skills
• Insight into how a national charity engages its community
• The chance to make a real difference for missing people and their families

Location and availability

Remote role – you’ll need access to a computer/laptop and Wi-Fi

Printer access required, or you can visit our Southwest London office once a month

Reasonable travel expenses for visiting the office, or expenses for printer materials used at home, will be covered

Time commitment: 0.5 days per week, worked flexibly, with occasional check-ins during office hours

Next Steps

To register your interest, please fill out the short form below.

If you’d like to chat anything through before applying, please contact volunteering@missingpeople.org.uk or give us a call on 0208 392 4590.