Family Text is a way for us to reach out to a missing child or adult and let them know that our confidential helpline services are available to them. By requesting a Family Text, you are triggering a text message which will be sent to their mobile phone explaining how they can get in touch with us for free support, and in confidence. The service is available for free across the UK.
Please note, that we can only send a Family Text at the request of police. The request must come from your official police.uk email account.
The text is sent from us at Missing People rather than from the police. Therefore, those who might be hesitant to have contact with police still have access to confidential support from a neutral partner agency. It may be that as a result of getting in contact with Missing People, the missing person then decides to initiate contact with the police, their family, or social services. Therefore, as well as providing a crucial safeguarding role, Family Text is also likely to reduce the number and duration of missing episodes.
We have launched a regular email so that you can be aware of new missing person appeals and share them far and wide! We are also calling on all Heroes to be the eyes and ears for Missing People on the ground. Your sighting of a missing person could make a difference in a crucial time.