Missing for hours

When someone you care about goes missing it can be frightening and overwhelming.
We’re here to help you understand what to do and to support you, no matter how long they have been missing.

If someone has just gone missing

if you are worried about someone and don’t know where they are, there are steps you can take straight away.

You do not need to wait 24 hours to report someone missing.

If you believe they may be at risk, contact the police.

Steps you can take

Most people come home or get in contact quickly and without the police having to look for them. But you do not have to wait 24 hours to report someone missing. As soon as you don’t know where someone is and you are worried for their safety and welfare, you can report them missing to the police.

First of all, try not to worry. Begin by calling the person, searching the places where you think they could be, and speaking to people who might know where they are.

Stay calm and stay safe.  If you plan to search in unfamiliar places or in the dark, take someone with you or at least tell them where you are going.

Ask family or friends to help you; this can speed things up and make you feel more supported and less alone. Think about who is best to help, and to wait with you.

Make a note of all the things you have done, places you have searched and people you have spoken to. This might be helpful later.

If you think the person is at risk or you’re worried about their safety, report them as a missing person to the police. You do not have to wait 24 hours to do this.

Contact us via our free and confidential helpline at any stage. We can support you through the process, and then launch a publicity appeal if necessary.

About family support

We’ve been supporting families and friends of missing people for over 30 years. We understand the challenges and emotions that you face. For some, this lasts for hours. For others, much longer.

Our Family Support team are here, for free and in confidence, to support anyone who is missing a loved one or someone they care for. Our team can offer valuable, practical advice and information in those early hours as well as advocacy and emotional support. To contact us, email our Family Support Teamrequest contact from the team, or call or text 116 000.

Helpful Guides

Find out what to do if you think someone you know is missing, and follow the steps to report them missing.

Understand the process that police will follow when someone is reported missing to them.

If you want to go out looking for your loved one, follow our guidance on how to do it safely

There are tasks that need doing while you’re person is away; read our list of things to consider.

Find out how to launch an appeal to help find your person quickly.

Read more about how to help and care for people with a loved one goes missing.

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