Help
We are used to supporting lots of different types of people. You might be a family member, friend, colleague, carer or acquaintance. No matter, we are here for you.
We’ve been supporting families and friends of missing people for over 30 years. We understand the challenges and emotions that you face. For some, this lasts for hours. For others, much longer.
Get emotional support by emailing our Family Support Team, requesting a text back, or contacting them through a call or text on 116 000.
We are used to supporting lots of different types of people. You might be a family member, friend, colleague, carer or acquaintance. No matter, we are here for you.
We offer daily support via our free and confidential helpline, available to anyone affected by someone going missing.
Our dedicated Family Support Team can assign you a Family Support Worker, who will keep in touch as much as you need.
Our unique counselling service is for families and friends who are struggling to cope with a disappearance.
Have your say on our new peer support space.
We know that meeting others with similar experiences is important. We have a weekly online social group, plus other events throughout the year.
For many people. writing or talking about their experience can be very valuable. We welcome people sharing with their experience or thoughts through writing.
Read more about the unique type of loss that people experience when someone they care about is missing.
If you are worried about someone, you might need to report them missing to the police. Find out how to do this.
Find out how you can use different types of publicity to widen the search for your missing person.
If you have lost contact with a close relative, our tracing service might be able to help you to reconnect.
We know lots of households who report a missing person, have children within them, and that the impact of worrying about someone being missing can be significant for a child.
Read more about how to help and care for people when someone in their life goes missing.
Family support is open to all those who have a relationship with a missing person. Immediate and distant family, friends and work colleagues of a missing person. We know the emotional toll of a disappearance can be widespread and uniquely challenging, and we want to be there for all people impacted.
Our Family Support team will always seek to provide tailored support.
Whatever stage you are at in your journey, we can support you via:
Monday 10am – 6pm
Tuesday 10am – 6pm
Wednesday 10am – 6pm
Thursday 10am – 9pm
Friday 10am – 9pm
Saturday 10am – 6pm
Sunday 10am – 6pm