Our free and confidential helpline is available 7 days a week, from 9am-11pm. It’s here for both people who want to or have gone missing, as well as families and friends who are worrying about someone. You can contact us by text, email or phone, for free and in confidence.
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Ongoing support is available specifically for families and friends who are worrying about a missing person or someone who has been found.
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Information about what it means to be missing, what your rights are and what help there is for you. There is things here which might be helpful to read and organisations which might be of use to you.
Some people prefer to read and find information for themselves, so people would rather talk it through. You choose. We are here for you, call/text 116000
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Public appeals can help in the search to find a missing person; we can help you to do this.
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If you have lost contact with a family member over time, we might be able to help try to reconnect you with them.
Find out more about Lost Contact tracingInformation you might find useful:
We offer a specialist support service for young people, parents and carers, who are affected by gang exploitation and county lines.
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Is This Ok? is a free, anonymous, and confidential service, bringing trained professionals together to provide support to young people through a chat service.
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We offer tailored support specifically for young people who are away from home or thinking of leaving.
Find out more about Runaway HelplineInformation you might find useful:
Support during different stages of running away
Our unique and specialist counselling service supports families and friends who have experience of someone in their life being a missing person.
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The are many emotional impacts of someone going missing.
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There are often lots of practical things to do and understand when someone else goes missing, and when they return.
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Once someone has been reported missing, the police will be busy investigating the disappearance.
Read more about police investigationsInformation you might find useful:
A special project helping to prevent and prepare for disappearances, and find people quickly, with a focus on high risk people such as those living with dementia, learning disabilities or mental health issues.
Find out more about Search Dog HeroesInformation you might find useful:
Your donation can help us to be a lifeline to those affected by missing who need support.
Sign up for a weekly email highlighting missing appeals, information on how to share the appeals, and more information about our work. It is free to join and you can unsubscribe at any time. Find out more.